Customer Review Software for Business

There's no way around it, people compare businesses. But Textedly makes it a no-contest. Now is the time to build a solid reputation with our all-inclusive customer review management software.

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Send Review Requests Via Text And Dominate Your Industry

Collect, manage, and monitor online reviews with Textedly’s online review management tools. We make it easy to showcase positive feedback across the internet. Best of all, you only need a single dashboard to monitor reviews across the web.

Textedly lets you send clickable links to customers via text message. Those links take your clients to the top review sites from around the web to share their experience. Take your online presence to the next level and create memorable experiences with your audience with simple text messages! Make a lasting impression and build a reputation they won't be able to ignore.

Put Your Business Where People Are Searching

Reviews on Google, Facebook, and other top review sites can (and do) work wonders for businesses just like yours. Stand out among competitors by showcasing your wins, products, and services to potential customers.

Collect Customer Reviews With Ease

Textedy’s online review software lets you send review reminders via text. This encourages your customers to leave honest feedback about their experience with your business. So when you start using Textedly, you can expect a jump in online reviews!

Get Seamless Reputation Management

Textedly gets you reviews. Textedly also gives you a top-level view of stats, insights, and metrics about your review campaign. Monitor data in real-time with our powerful and intuitive reputation management dashboard. Build your online reputation today!

How To Send Google Review Requests Via Text

Asking customers for reviews doesn’t have to be challenging (or awkward). Use Textedly’s online review software to automate the process for you. Show up in Google search results 52% more often by collecting more reviews. Here’s how in three simple steps:

  • Enter A Customer's Phone Number

    Enter a contacts phone number in Textedly.
  • Send A Review Text And Link

    Send a text to your contact with a special link. When customers tap the link, they're prompted with the opportunity to write a review for your business.
  • Customers Click To Review

    Your customer receives a custom text message from you with a link to write an online review. Yes, it's that easy!

SMS Text Reviews

Use Textedly’s review management tools to stand out online where it matters most. With Textedly, you can collect hundreds (and even thousands) of customer reviews all via text. This puts the power of word of mouth to work on your behalf.

Plus, you can manage all your reviews from a single, convenient dashboard. Respond to client reviews, resolve issues, and manage your online reputation with intuitive tools.

Request Reviews for All Major Platforms

Maximize your customer feedback by getting reviews where they matter the most. Textedly’s online review software lets you request reviews for:

See How Our Customers Are Growing With Textedly Review Management

"An amazing service! We have used a few other platforms for texting over the years, but none of them come close to offering the features and the value that we have found with Textedly".
Josh O., Chick-fil-A
"The best mass texting service in the business! Textedly is so easy to use and the customer service is second-to-none! They are also more affordable than any other mass text services I could find. I HIGHLY recommend them for any business looking for a cost-effective way to increase their customers and brand visibility."
"My small business wanted to enter into SMS marketing, but our marketing budget really couldn't afford most services. We have a very large contact list and most services ended up being $200 or more a month. I was very discouraged and almost gave up on finding a service, but I happened to stumble upon Textedly. Textedly is super easy to use".
"Textedly has been an excellent addition to our company's internal communication for events and announcements. If you are looking for an easy way to stay in touch with your team and clients this is the tool for you".
Ashley T., Keller Williams Realty, Inc
"The Textedly customer service rep assigned to me was very helpful in getting my account set up and learning about all of the features. The service itself is an all-in-one solution, very easy to use, and a powerful tool to accomplish the task of sending bulk text messages".
“Our ReStore uses Textedly to alert our customers to new product donations. We were originally using EZTexting but found Textedly to be about half the price. I couldn't be happier with this programming. Textedly is easy to navigate and user friendly for both our needs and the needs of our customers”.
Elizabeth B., Habitat for Humanity
"Spent a few weeks researching different companies and have decided to go with Textedly. Couldn't be happier with their customer service when I have questions, and their platform is easy to use. We have been successful already with just the few campaigns that we have ran".
Jeff S., IV JOINT
"I use Textedly to send out announcements for a student organization. College students never check email and using group chats quickly devolves into endless memes. I can easily send out information to them via text (which they will actually check) and get new people registered as a subscriber. The customer service has been fantastic too"!
"Textedly has been awesome for us as an admissions staff, being able to reach families about upcoming events. And keeping in constant contact with our audience".

Tips When Requesting Customer Reviews

Timing Is Key

The timing of your message can significantly impact the likelihood of receiving a response. Ideally, send the review request shortly after the customer's interaction with your product or service. This ensures that their experience is fresh in their mind, increasing the relevance and accuracy of their feedback.

Be Concise & Clear

Text messages are typically read on the go, so it's crucial to make your message brief and easily understandable. Start with a friendly greeting and quickly get to the point. State explicitly that you're seeking a review and mention briefly how it will help your business or future customers.

Personalize Your Messages

Personalization can significantly increase engagement. Use the customer's name to add a personal touch. Reference their specific interaction with your business to make the message feel less generic.

Start Building And Managing Your Online Reviews Today

Discover how Textedly can help boost your company’s online presence with review management solutions. Send texts, earn reviews, and grow your business faster than ever before.

Start earning more social proof with a FREE 14-day trial with no contracts. Try Textedly for yourself to find out why thousands of other businesses like yours trust us with their text message marketing.