An online phone number for receiving texts puts instant communication on your desktop or mobile device.
An online text number allows you to send texts using your desktop or an enabled mobile device. You don't need acrobatic thumbs to send text messages with an online text number. Instead, you get the full use of a keyboard by sending messages from a desktop or wherever it's convenient.
From a virtual number, SMS texts can be sent to clients, colleagues, employees, or a full subscriber list. These phone numbers work similarly to a standard mobile number, but you'll need to get an account with a texting platform like Textedly to fully connect with your customers. The process is simple.
Sign up with Textedly to get your virtual phone number.
Create a contact list (You may already have a subscriber list ready to go).
When there's a text to the phone number, it shows up on your Textedly dashboard.
Respond via virtual texting to a single number or to a group.
Manage all your texts from your Textedly account.
Every Textedly account comes with a dedicated toll-free phone number, so you're set up for success from the very beginning. The phone number then acts as your communication channel to send confirmations, security alerts, or reminders about special events.
Poor communication can cost your business sales. If butterflies hit your stomach just thinking about changing up how you manage client communication, virtual texting is simple, fast, and offers a wide range of uses, including:
Efficient customer service communication
Making, confirming, and canceling reservations and appointments
Automated appointment reminders
Order tracing or delivery notifications
Promotions, discounts, and sales
New product launch information
Client surveys
Appointment follow-up surveys
Online phone numbers let you use SMS messages to bring in new leads, provide better customer service, and increase your customer retention. You can also:
Get a 45 percent response rate from text versus a 6 percent response rate from email.
Build your customer base by creating a keyword-based message sequence that allows customers to opt-in or out of your subscriber list.
Full technical and customer support from Textedly as you implement your communication strategy.
Send MMS texts.
Send SMS texts with up to 300 characters.
Create an interactive business identity.
As mobile devices have become an integrated part of our society, so too has texting. There's a long list of industries that can use the popularity of texting and an online text number to reach their client base, such as:
At Textedly, we're here to give you a convenient texting platform that includes the customer service and support to take your business communication to the next level. We put instant communication where you need it - at your fingertips.
Every Textedly account includes a dedicated toll-free phone number. Input your customer or subscriber list to instantly start sending text messages. We're here to help you familiarize yourself with our dashboard as well as guide you through compliance rules and regulations. We've even created a Complete SMS Compliance Guide to help you develop compliant communication practices and strategies.
Yes, the phone number that comes with your Textedly account is toll-free. It's included as part of your sign-up package. All messages sent and received from this number show up in your Textedly dashboard, where you can then interact with customers.
You can change your toll-free number at any time. We also give you the option to buy a dedicated long code phone number as well. Long code phone numbers allow you to send MMS, pictures, music files, and PDFs. This type of virtual phone number works well for dynamic businesses that want to provide an audio and visual experience or send flyers to their subscribers.
Virtual phone numbers give you some flexibility that you can't find with a traditional phone number, such as choosing any area code you want.
Like everything with Textedly, use your dashboard. The process isn't hard, but if you have any trouble, we can walk you through the steps.
Click on Buy a new number.
Choose either the Toll-free number or Long code number tab.
Select the toll-free number or long code number you'd like to use.
Then, click Pay Now.
That's it. Your unique number is all yours. Start texting and watch your response, retention, and engagement increase.