One Powerful Inbox For All Your Conversations

Textedly provides an efficient, powerful omnichannel inbox for streamlining conversations, maintaining customer relationships and delivering superior customer satisfaction.

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A shared Omnichannel Inbox

Get the most out of your customer conversations with our all-in-one Inbox. Keep all customer conversations organized and accessible across all your teams. Respond quicker to all your customer requests, without losing the personalized and friendly touch that customers know and love.

Private sticky notes

Utilize private sticky notes to facilitate internal communication with your teammates. Have private discussions, share information, and ensure efficient communication within your team before replying to a customer conversation.

All your conversations in one convenient place

With our Inbox, you can keep all your conversations from SMS, email, chat, and messaging apps in one spot, which will make responding faster for you and make all your customers much happier.
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A unified Inbox with powerful features

Enhance your customer support experience with our easy to use interface and a wide selection of helpful tools and features! Our Inbox is lighting fast, simple to use, and optimized for efficiency. It comes with everything a modern support and sales team needs to succeed.

Assign conversations to your Teammates

As conversations come in, easily assign those conversations to your teammates in order to ensure that every customer support request is resolved swiftly, or every sales opportunity is replied to promptly.

Omnichannel Inbox

Textedly provides an efficient, powerful omnichannel inbox for streamlining conversations, maintaining customer relationships and delivering superior customer satisfaction.

Inbox for every conversation

Respond to all your inbound messages with SMS, MMS, Facebook Messenger, Live Chat, WhatsApp and more, all from one single unified Inbox that keeps everything organized.
  • Inbox does everything

    Textedly's Inbox is free to use and easy to setup

  • Integrate all your messaging needs

    Easy to add all our messaging services

  • Add your team and start tracking success

    Easily add all your teammates or agents to your Inbox

Get more done faster

Textedly's Inbox enables your team to be more productive, lighting fast, and collaborate without switching apps.
  • Automate conversations

    Route inbound sales and support conversations to the right team

  • Quickly respond to all inbound conversations

    Send messages and responses automatically so no one waits

  • Get setup in minutes not hours

    Textedly's Inbox is free and works immediately

Why use Inbox?

All your inbound messages in one place. Get more sales, reduce friction, and improve customer satisfaction at a scale you have never seen before!
  • Inbox is built for Sales

    Use inbox to reply to all your sales opportunities while boosting sales and conversion rates

  • Inbox is built for Customer Support

    Use Inbox to reply to all your customer support questions and enhance your customer experience

  • Inbox is built for Marketing

    Use Inbox to reply to your mass SMS marketing blasts and create personalized offers and promotions

Channels We Connect With

Facebook Messenger

Instagram

WhatsApp

Slack

Shopify

SMS

Email

Payments

Who Needs An Omnichannel Inbox?

Text-to-Pay
Include payment links to your Inbox conversations. Make payments effortless, quick, and seamless with inserting Text-to-Pay links.
Text-to-pay
Customer Reviews
Maximize your business growth potential by obtaining more reviews across Google. Integrate review links directly into your Inbox conversations.
Customers Reviews
Sticky Notes
Insert internal notes into conversations and engage in private discussions with teammates regarding customer questions before providing a response.
Team Collaboration
Facilitate effective collaboration with teammates in your organization. Allow your agents to connect with customers from the same Inbox.
Message History
Message history provides an easy way to review or access older archived conversations. Easily look back in time and monitor conversation trends.
Ticketing
Our Inbox serves as a help desk to expedite the resolution of complex tickets that necessitate greater context and collaboration.

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