Texting to landlines can be enabled so that you can send and receive SMS messages. Learn how to make texting possible on your current landline number of a VoIP line with the help of Textedly.
A landline is a phone number enabled by a traditional phone that is connected by wires.
Text to landline allows a customer or client send a text message about inquiries or product questions to a business's landline phone number
Enabling Text-to-Landline is incredibly simple with Textedly. All you need to do is contact a representative to request a landline to enable texting. Your landline texting will be enabled after 1 business day.
Then, you can manage all your texts and conversation in your Textedly dashboard. Here you can also set up text keywords to automatically trigger responses to common inquiries.
Watch our video below to learn more about setting up Text-to-Landline on our platform.
Industries across the board. Studies show texts often outweigh calls for certain kinds of messaging related to general business inquiries and minor customer service issues. The buffer that texting provides is less intrusive and often times more efficient (for the business and the consumer). Text-to-landline services are most commonly used by these industries:
Customers can send a text to a landline to make a reservation with a restaurant or make changes to the time and size of their party for a reservation.
Customers can send requests to car dealerships for the purpose of scheduling a test drive, and customers can make business inquiries about available vehicles.
With this feature, you can use your existing landline number to send and receive messages from your customers without the installation of any software. You can simply integrate your phone number with a text marketing service service like Textedly to enable texts on your landline.
Since customers value their time and having their inquiries acknowledged and answered by a business representative, landline texts can give your business a boost in revenue and encourage new customers to consider purchasing products and services from your brand.
There are many benefits that your business can achieve with this type of text-to-landline feature:
Increased customer loyalty to your business.
By making communication more convenient for your customers and making them feel valued, you can encourage them to reach out to friends and family who may find interest in your brand.
Instant gratification to customers.
Many customers value the power of texting over calling or email since some customers find it more convenient to text than to call or send an email to a business.
Quicker response times, increased conversions.
A response time of one-minute can improve your lead conversion rate by 391%. Customers want their questions answers fast by you or your competitor and in through the channel convenient for them.
Organized customer service dashboard for employees.
By equipping employees with a clean and user-friendly dashboard to funnel leads to sales or customers to support, they can improve internal communication.
You can contact a Textedly representative and request to enable texting on your landline. Within a business day, your landline should have texting functionality enabled so that you can contact your customers and respond to their business inquiries about your products and services.
Using Textedly to communicate with your customers is quick and easy. Get started with a 14-day free trial today.
Without a text-to-landline service, nothing happens, and the customer touchpoint is lost.
Text-to-landline service allows you to send or receive texts to a landline via the Textedly dashboard.
Textedly connects a new or existing landline to the Textedly platform, where you can then send and receive texts via your Textedly dashboard
Yes, there’s no need to change your number.
No. Textedly’s team takes care of setup, which requires no extra software or equipment.
With Textedly’s help, there’s no interference, only the added benefit of text.
