Discover the transformative power of SMS marketing in the e-commerce landscape. With Textedly's user-friendly platform and tailored e-commerce SMS solutions, we've empowered brands to elevate customer satisfaction, fortify brand loyalty, and drive unprecedented revenue growth.
TRY US FREEWelcome messages.
Personalized text message campaigns.
Product visuals.
Link to company website or social media pages.
Promotional messages for special holiday products.
Reminders of upcoming holidays for gift-giving.
Teasers for new products soon to be released.
Text-only deals.
The acronym SMS stands for short-message service. It's the most effective and efficient way to reach all or parts of your customer base.
With MMS, standing for multimedia messaging service, you can use multiple means of communication to include pictures, audio, and animation.
You'll have to select a basic word that is a key association with your business or organization that users can text-in to your short code to opt-in for your text messages.
Similar to marketing campaigns whereby customers are reached via email, SMS campaigns are instantly accessed on their phones by those who have opted to join the program. They increase awareness of products, services, contests, and a myriad of other offerings and information which are limited only by imagination.
This is the contact list of people in your database who have given you permission to receive SMS texts. You can easily convert your email subscribers to SMS subscribers by sending them an email about this faster and more efficient service with an opt-in form where they can provide their cell phone number and an electronic signature to show they have approved of receiving messages this way.
Segmentation allows you to ensure that the most relevant information is getting to the group of people most likely to respond and have interest. It's used as a targeted marketing technique.
There's no need to rewrite all messages. You'll create templates that will allow you to store SMS messages for use in the future. For instance, a thank you for a subscription and a welcome to your SMS community of subscribers can be made into a template for time efficiency. Any updates or changes are made without having to rewrite the whole text.
These are messages that go out automatically that you set to send messages to your subscribers or segments of them without having to do anything further.
Engagement such as interaction with feedback.
Broadest reach to any market.
Reduction of need for time-consuming customer service calls.
Reach millennial age group with unparalleled results.
Increase customer loyalty.
Personalized notifications.
Fastest response times.
Send SMS messages to customers who have abandoned their shopping carts, reminding them of their incomplete purchases and offering incentives to complete the transaction.
Encourage repeat purchases with SMS loyalty programs that highlight the program benefits, rewards, and points earned.
SMS is a great way to get online reviews for your store. You can schedule text messages after a purchase asking for a review on whichever platform you’re selling on. Textedly has an integrated customer review software that streamlines the process.
Want to include images of products in your SMS marketing messages? With Textedly, you can send pictures within your text blast messages to showcase products or other offers with ease.
Ecommerce businesses thrive on Instagram, and our integration makes it easy for customers to text you directly from your Instagram profile.
Are you selling wholesale to vendors? You can send an invoice using our text to pay service. Our platform is secure and easy to set up using your own merchant account.
Research text marketing platforms and sign up for one that seems best suited for your needs,
Once you have prospective or past customers that have opted-in, the next step is to upload or automate those names and phone numbers into the system. You can begin to segment these lists at this time as well.
Start formulating messages that will be used again and again, including a thank you for opting to subscribe, product or service information, a calendar of events for which you can simply change dates and times as needed, and any other recurring information that you will want to send frequently.
Set up a keyword that's easily associated and remembered for your business and keywords for any marketing campaigns you are currently promoting for easy access to those who have expressed an interest in that information.
You can promote them in a variety of ways, depending on the avenue that works best for your e-commerce business. These are just few of many other ways to promote keywords:
Post them on your website and social media pages.
Include them in any direct mail advertising.
Have them on customer invoices and receipts.
Pamphlets and flyers can note them.
Send them in all your emails, including your email promotion for opting-in to SMS.
Put them on business cards.
Now you're ready to send these texts to your subscribers. You'll probably agree this is the most fun part of the set-up because this is when you'll begin to see the amazing results.
Easily integrate our E-commerce messaging platform with the apps you’re already using. We integrate with popular e-commerce apps like Shopify, Mailchimp, and HubSpot.
If you are ready to start sending e-commerce SMS messages to boost sales on your site, Textedly is ready to help. Just sign up for our free 14-day trial to get set up with our easy-to-use text marketing dashboard.