SMS Marketing for Travel Agencies

Customer service is a key differentiator between self-booking softwares and using a travel professional. Travel professionals need to be able to provide their clients with customized, personal levels of service now more than ever.

Marketing and follow-up through personalized, automated texting is one way to deliver this personalized level of travel service, and a travel agency SMS marketing software like Textedly makes it easy.

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What is Travel Industry SMS Marketing?

SMS marketing for travel agencies is used among the best channels of communication for needed travel information. Everything from weather alerts in the traveler's designation city, to flight delays, and e-tickets. Travel industry SMS messages can deliver information directly to your clients' cell phones in seconds.

How Travel Agencies Maximize Results From SMS Marketing

Because travel texting can be automated and scheduled, it frees up your time to spend on the phone or in-person with other clients. Travel agencies utilizing SMS can provide a high level of customer service to those who have already booked their travel or who may still be mulling over the details.

Through the use of templates, you can customize your messages so that your branding is consistent, which is especially important when multiple agents are representing your company. For the individual agent, a slick branding message can help to enhance confidence in your business and make you appear "larger" than a one-man-band.

Uses for Sending Traveling Text Messages

Travel professionals can send traveling text messages:

Send out "last minute" deals

Send updates on flights, weather and more to customers already on the road

Increase brand awareness for you and your partners (cruise lines, resorts, etc.)

(855) 397-6679

Hi Alyssa,

Looking to take a last-minute gateway? Check out our awesome deals for this weekend only! https://bit.ly/38hgc71

Text STOP to end

(855) 397-6679

Update: Your flight gate has been changed from A11 to A16

Text STOP to end

(855) 397-6679

Hi Ian,

Did you know we are an exc;usive partner of Norvegian Cruise Line?

Text STOP to end

Offer promotions
Send out mobile tickets and vouchers
Issue boarding passes
Broadcast positive customer feedback to your entire client base

Create polls and contests to engage your clients
Send out travel videos to promote specific locations or resorts
Provide travelers with basic tips and advice on everything from packing to vaccinations and visa requirements

Benefits of Travel Industry Texting

There are many great benefits to travel industry texting, including:

Increase productivity
Expand your client base
Provide confirmations within seconds
Automate previously manual functions of the booking process
Improve customer loyalty
Handle travel emergencies

Sending Travel SMS With Textedly

Textedly not only offers the features and benefits mentioned above but also allows you to track keywords and provides analytics designed to improve your marketing campaigns. There are a variety of plans available, based on how many messages you wish to send each month.

As you can see, Textedly makes it easy to send your travel-related vacation SMS messages to your clients. Start your 14-day free trial today and send messages to all of your clients. Easily send bulk SMS or MMS travel text messages to lists from 10 to 100,000 with Textedly.

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